Exchanges and Returns

We are aware that every online purchase is accompanied by the possibility that your needs may change. To guarantee maximum peace of mind and confidence in your purchases on yadadi, we fully comply with European Union regulations regarding exchanges and returns.

If for any reason you are not completely satisfied with your purchase, you have the opportunity to request an exchange or refund within the period required by law.

Here are our main principles regarding exchanges and returns:

Withdrawal Period : According to European Union legislation, you have the right to withdraw from the purchase within 14 working days of receiving the product, without having to provide any reason.

Simplified Returns Procedure : To make the process as smooth as possible for you, we offer a simplified returns procedure. Contact us at info@yadadi.com to begin the return process and obtain detailed instructions.

Products Eligible for Return : Returned products must be in original condition, unused and with all original packaging intact. We reserve the right to refuse returns of products damaged or used beyond what is necessary to evaluate their characteristics and functioning.

Quick Refund : Once we have received the return and verified that it complies with our policies, we will promptly refund the amount paid, excluding any shipping costs.

We are here to ensure that your every shopping experience on yadadi is positive and satisfying. If you have any questions or concerns regarding exchanges and returns, please do not hesitate to contact us. Our team is here to help you every step of the way.